The Holy Cross Social Service Society, comprised of seven elected members, four women and three men, selected by the organization's general body, actively engages in developmental initiatives and management. Quarterly meetings provide a platform for in-depth discussions on project reviews, new proposals, financial updates, and other pertinent matters. Decisions are unified through unanimous resolutions, showcasing a dedication to consensus-building.

Dedicated to transparency and disclosure, the Holy Cross Social Service Society maintains stringent standards, ensuring the utmost openness in operations. Supported by the Project Director and committed volunteers, the Board holds the highest authority, striving to exemplify credibility, responsiveness to community needs, democratic governance, transparent practices, and stakeholder accountability.